Mainte­nance packages

To ensure the continuity of your cocktail machine, annual maintenance is essential for your installation. During this maintenance service, all components will undergo a thorough inspection to detect any emerging complications at an early stage.

Our experience has shown that companies with a maintenance agreement experience fewer breakdowns. Periodic maintenance extends the lifespan of your machine and provides a sense of security.

Machine – Basic Package 

  • Inspection and servicing of connection points and couplings
  • Inspection and servicing of pipelines
  • Replace-ment of new ingredient labels on pipes (if necessary)
  • Rinsing of juices and syrups
  • pH value check in pipelines
  • Cleaning of dosing head
  • Up-date to the latest software version
  • Annual Subscription Samsung Knox (for remote assistance)
  • 24/7 telephone support
  • Advice as needed

Carbonator – Addition to the basic package

  • Refilling water
  • Replacement of filter (included)
  • Replacement of spout
  • Venting
  • Inspection and servicing of insulation
  • System testing

Prosecco – Addition to the basic package

  • Calibration and testing
  • Inspection of couplings
  • Replacement of rubber parts and pipelines
  • Revising/renewing insulation

 The rate includes:

  • 1 annual inspection (including technician hours and travel expenses)
  • Use of our 24/7 telephone support (between 8:00 AM – 10:00 PM, outside these hours, please leave a message on the service voicemail, you will always be called back).
  • Insulation material
  • Coupling revisions
  • Pipeline revisions
  • Ingredient labels

The rate excludes:

  • Replacement of defective parts
  • Service visits outside of regular services